Role:
Chairman and CEO
Company:
Leading consolidator of automobile body shops operating as owners and franchisors of shops across the US and Canada, never having met performance expectations of private equity ownership after 6 years of investment.
Method:
In Vision: Established company-wide commitment to the success of family-owned body shops in North America.
In Strategy: Sold and converted all but one company owned shop into franchises in order to focus on franchise growth and individual shop operations and profitability.
In Execution: Restructured and upgraded entire management organization to concentrate on value-producing service to franchise owners. Established vibrant collaboration between franchises and corporate to deliver projects that benefit to the whole. Built brand and image of the Company around its unique culture and approach to delivering extraordinary satisfactions to consumers, insurers, vendors and franchise owners.
Results:
Growth of the system to 400 locations with four straight years of record-breaking financial performance, culminating in a recapitalization valued at 10x earnings.
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